On the occasion of the United Nations Public Service Day, celebrated on June 23 each year, and in coordination between the National Higher School of Political Sciences and the Mediator of the Republic, Mr. Kamel Baddari, the Minister of Higher Education and Scientific Research, accompanied by Mr. Madjid Ammour, the Mediator of the Republic, oversaw the activities of a scientific seminar titled: “The public service in the face of current change: improving performance for the satisfaction of citizens”. The event was held at the Faculty of Information and Communication Sciences at the “Ibrahim Sultan Cheibout” University, Algiers 3.
The seminar was attended by the President of the National Economic, Social, and environmental Council, the President of the High Authority for Transparency, Prevention and Fight against Corruption, the Director General of the Protocol at the Ministry of Foreign Affairs and the National Community Abroad, the Director General of the National Institute for Global Strategy Studies, the United Nations Development Programme representative in Algeria, and officials and representatives from various sectors and bodies. Professors, researchers and students from diverse fields were also in attendance.
Following the speeches by the Minister of Higher Education and Scientific Research and the Mediator of the Republic, a dialogue session on the continuous improvement of public services to ensure citizens satisfaction was inaugurated. This session was monitored by professors, researchers, and state officials.
A framework agreement for cooperation was also signed between the Mediator of the Republic and the Ministry of Higher Education and Scientific Research on the sidelines of the seminar. This agreement aims to establish a joint collaboration between the two parties in order to promote the tools and mechanisms that facilitate the development of knowledge-based performance and to disseminate research outcomes and scientific production, thereby ensuring the proper functioning of public services.
The agreement also included the launch of a new academic and professional master’s specialisation in the field of “Public policies and the strategic management of public services”. This specialisation in designed to develop competencies in management, the modernisation of public services, and the training of employees and executives. It also aims to promote mastery of results-based administrative approaches, and strategic planning, in order to support the state’s reforms in governance and public administration.
A number of high-level contributions were made at the seminar, including those from research professors at the National Higher School of Political Sciences, a representative of the Mediator of the Republic, a representative of the High Commission for Digitalisation, and a female student researcher specialising in public service.